First Quantum Minerals Ltd. has grown from a small mineral operation in Zambia into a multinational mining business in less than two decades, with a global portfolio of copper and nickel assets in Europe, Africa, Australia and South America. This phenomenal growth is down to FQM people who have strived to be Bolder, Smarter and Driven in everything they do.

In March 2013, First Quantum Minerals acquired Inmet Mining Corporation, a Canadian-based mining company primarily producing copper and zinc from mines in Finland, Spain and Turkey, with also a major copper deposit under development in Panama, known as Cobre Panama. The combination of the First Quantum and Inmet assets has created one of the world’s leading copper producers with a geographically diversified portfolio of high-quality operations and development projects in eight countries across five continents.

With a strategic plan to produce more than 1 million tonnes per annum of copper within five years, the Company is poised to become the largest, widely-held pure-play copper producer and one of the top five copper producers in the world.

We are currently seeking a JDE Support Specialist to join our talented Financial Team.

Key Accountabilities and Challenges
• Perform as a member of JD Edwards Support Team for JD Edwards users throughout the MPSA organization in coordination with JD
Edwards Supervisor.
• Provide internal support to JD Edwards issues and requests and ensure that JD Edwards functionality is being used to facilitate
business processes.
• Provide JD Edwards processes training to end users.
• Thoroughly understand the JD Edwards database functionality.
• Assist with testing new releases of JD Edwards and related applications prior to use in a production environment.
• Create documentation and procedures guidelines for JD Edwards users based on departmental standards.
• Thoroughly understand JD Edwards security subsystem in order to assign appropriate system access to users at different levels
throughout the organization and its partners.
• Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes.
• Participate in Business Analysis activities with knowledgeable persons throughout the organization to help define user needs and
develop system solutions.
• Analyze and troubleshoot JD Edwards issues reported by end users and provide suggestions for better solutions.
• Design, develop and maintain reports used by technical staff and JD Edwards users. (This requires thorough understanding of the
JDE Tables, JDE Database and Third party solution for reporting).

Skills, Knowledge & Experience
Education
• Desirable – a formal qualification in Engineering, Finance, Administration or related field.
• Mandatory - Previous experience in JD Edwards customer service providing support and or training to users.
• Mandatory – High degree of competency in using of utility packages like Windows, Microsoft Office (Word, Excel, Power Point).

Skills
• Support-level knowledge of JD Edwards version 9.0 or later.
• Strong communication and interpersonal skills.
• The ability to work collaboratively with colleagues, users and JD Edwards team.
• Excellent verbal and written communication skills.
• Ability to work in a multi-cultural environment.
• Proven ability to implement procedures and handle different types of users.
• Analytical and methodical thinking and execution.
• Customer and Solution oriented
• Experience
• JD Edwards Support of not less than five (5) years.
• Working in a mining, manufacturing or engineering industry.

Language
Fluency in English and Spanish is required.

Advertised: 05 Mar 2020 Eastern Standard Time
Applications close: