Overall Job Purpose

• To be responsible for designing, supporting, monitoring and maintaining WAN and LAN networks across KML Mine and supporting sites, including other Zambian regional offices
  
• Ensure operational/technical support and monitoring for facilities hosting network infrastructure across all areas is in place
  
• Interacting with internal customers as well as various other technology vendors or groups in planning works
  

Specific Job Responsibility

• Administer and support network systems, including designing, building, tuning, backup and recovery
  
• Provide technical consultation in the design and development of infrastructure network systems to ensure a robust and stable environment.
  
• Participate in formulating and implementing IT standards and policies to support the operational environment
  
• Develop and maintain technical documentation to facilitate consistency and quality of installations, systems upgrades and recovery/ repair.
  
• Develop and implement processes to assist with problem management, change management and performance monitoring to support effective operational management
  
• Perform any other duties assigned by the supervisor and troubleshoot issues as they arise, including ad-hoc desktop or printer support as required
  

Job Specific Competencies

• Troubleshooting & administration of routers, switches, OLT, ONU together with supervisor
  
• To complete wireless site surveys for both Point to Point links and Wireless LAN implementations
  
• Supervise optical fibre splicing, dome joint installations, and testing/reporting of completed works
  
• Maintain Ethernet and Fibre Optic structured cabling, infrastructure labelling and network documentation to standard required
  
• Maintain and/or troubleshoot Unifi AP and Unifi Air Fibre including channel optimization, radio interference and air optimization
  
• Ensure that all work is captured using the ticketing system
  
• Network daily health checks
  
• Provide support for network infrastructure in an on-call rotation
  
• Adhering to and implementing Group ICT standards and policies
  

Experience Required To Perform In This Job

The Network Engineer will require knowledge, skills and experience in the following areas:

• Strong Cisco networking skills in routing & switching, wireless and voice
  
• VLAN and spanning tree implementations
  
• Competent in subnetting and VLSM
  
• Understanding of how VOIP solutions integrate with the LAN
  
• Diagnosing and troubleshooting issues in an IPv4 environment including fault finding possible TCP port issues at edge firewalls and escalating accordingly
  
• Competent in copper cable terminations and fibre optic splicing
  
• Excellent networking documentation skills aligned to FQM requirements
  
• Team lead experience with skills to plan and develop network infrastructure
  
• Extensive networking knowledge and at least 5 years' experience, preferably within an African mining environment
  

Qualifications

• Bachelor's degree in Computer Science or equivalent
  
• CCNA (required) and CCNP (preferable)
  
• Cisco Wireless experience or certification (preferable)
  
• Cisco Unified Communications experience or certification (preferable)
  
• FOA Certified (required)
  

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