Field Technician

Employer
Komatsu
Location
St George (KEC), Utah, United States
Salary
Competitive
Posted
Nov 20, 2020
Closes
Dec 20, 2020
Ref
19813
Category
Technicians
Work Term
Permanent
Work Load
Full Time
Language
English
Description:

Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Job Overview

Timely, effective repairs of machine components in the shop.

Key Job Responsibilities

  • Complete assigned jobs and task to meet flat rate times and re-do metric.
  • Work safely and follow all KEC/Customer safety policies and procedures.
  • Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
  • Follow contamination control and HAZMAT rules and regulations.
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
  • Ability to provide accurate quotes and pricing estimates to the customer.
  • Diagnose and troubleshoot problems, give recommendations for repairs.
  • Test and verify correct operation of all repairs and adjustments.
  • Apply general failure analysis and procedures to determine proper diagnosis.


Qualifications/Requirements

  • High school diploma or general education degree (GED) required
  • Associate Degree in Diesel Technology or equivalent preferred
  • Minimum of 2 years related experience and/or training; or equivalent combination of education and experience

Language Skills
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees

Mathematical Skills
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percentages
  • Ability to calculate figures and amounts such as percentages, area, circumference and volume
  • Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills
  • Knowledge of database software, Internet software, manufacturing software and order processing systems

Analytical Skills
  • Uses intuition and experience to complement data

Problem Solving Skills
  • Identifies and resolves problems in a timely manner

Customer Service Skills
  • Responds promptly to customer needs

Oral and Written Communication Skills
  • Speaks and writes clearly and informatively

Teamwork Skills
  • Balances team and individual responsibilities

Planning/Organizing Skills
  • Prioritizes and plans work activities

Professionalism
  • Reacts well under pressure; accepts responsibility for own actions; follows through on commitments

Quality
  • Demonstrates accuracy and thoroughness; monitors own work to ensure quality

Quantity
  • Meets productivity standards; completes work in a timely manner

Safety
  • Observes safety procedures; reports potentially unsafe conditions

Adaptability
  • Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
  • Flexibility to work various schedules including shift work.


Additional Information

OTHER INFORMATION:

Certificates, Licenses, Registrations
  • Certified to operate a forklift and/or manlift.
  • May be required to complete a DOT physical.
  • Required to complete MSHA certification.
  • May be required to complete respirator certification.

Tooling
  • Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list

Policies and Procedures
  • Abide by all Company policies and procedures

Work Environment
  • Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
  • Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
  • Occasionally exposed to extreme heat; risk of electrical shock and vibration.
  • Noise level in the work environment is usually moderate.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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