Technical Service Representative, Electrical - Future Opportunities - Fort McMurray, AB

Ft. McMurray, Alberta, Canada
Nov 20, 2020
Dec 20, 2020
Work Term
Work Load
Full Time

Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Komatsu Mining brings advanced equipment, systems and direct services to the global mining industry. With its focus solely on mining, Komatsu Mining designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people, and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold and other mineral resources and the company employs 14,000 people worldwide.

Komatsu Mining is continuously working to make mining operations safer and more productive. With Komatsu Mining's innovative equipment and life-cycle services, mine operators are able to consistently achieve the lowest cost per unit of production over the life of the equipment.

Komatsu Mining Corp. offers rewarding experiences and unique opportunities for growth:

  • Competitive salary
  • Comprehensive benefits package (dental, prescription drug, health spending account, paramedical, medical, vision)
  • Registered Pension Plan
  • Paid Vacation
  • Company supplied tools
  • Ability to be a part of an exciting innovative company developing new state of the art technology and equipment

Please visit our website for more information.

Reports to: Lead, Technical Service

Shift: 7x7, 12 hours per day

Location: Fort McMurray, AB

Relocation: This position offers relocation to Canadian Residents OR Fly-in Fly-out (FIFO) is an option as well.


  • Be available for shovel build, commissioning stage, and follow-up repair and service
  • Provide technical support all of our product lines on customers' site
  • Research and troubleshoot technical issues
  • Apply hydraulic, mechanical and electrical knowledge to equipment and issues
  • Maintain customer database
  • Interface current field issues with our Engineering group to assist, rectify and improve repetitive or critical issues
  • Other duties, as assigned

Skills &


  • Electrical Journeyman certification, dual ticket preferred
  • Technician qualification will be an advantage
  • Able to participate in machine building and commissioning phases of new equipment
  • Understand the operation and function of mining shovels, and be capable of accurately diagnosing problems.
  • Possess proven experience troubleshooting mining machines while working in an outdoor environment plus demonstrated electrical proficiency on high voltage electrical equipment
  • Experience in testing the repaired equipment for proper performance
  • Superior customer service skills and communication skills are required
  • Solid track record in dealing with customers in a technical role
  • Adjust, repair or replace all defective equipment parts, components or systems at customer sites
  • Maintain a safe and clean work environment
  • Willingness to work overtime when required
  • Must be able to work with minimal supervision but also participate in the work of other mechanical and electrical journeymen and apprentices within the field environment
  • Knowledge and experience working with Microsoft Office (Word, Excel, Project)

Komatsu Mining offers an excellent benefit package. We are an equal opportunity employer. We thank all applicants for their interest however, only individuals selected for interviews will be contacted.

No agency or candidate phone calls please.

Komatsu Mining Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Similar jobs

Similar jobs