Training Support Officer - LMS

Cadia Valley Operations, Australia
Mar 29, 2021
Apr 12, 2021
Work Term
Work Load
Full Time
Discover what's possible with us

It's an exciting time to be a part of Newcrest's growth journey as we expand our operations both locally and abroad. At Cadia you will play a part in the expansion of our Tier 1 operation developing Cadia into one of the largest, safest, most cost effective and technologically advanced block caving mines in the world. Currently we are undertaking stage three of Cadia's mine life strategy by further developing our underground mine to include its 3 rd panel, as well as increasing our ore handling and processing capability.

As a company we are highly skilled at identifying and turning large-scale deposits into Tier 1 assets with one of the lowest all in sustaining costs in the mining industry. Our extensive experience in block caving, processing, utilising the latest technology and techniques positions us as a world leader in our field.

Operations near and far

Cadia Valley Operations is located in Central Western New South Wales, approximately 25 kms outside the vibrant regional township of Orange and a convenient three hours from the capital city of Sydney. Employees reside in varied accommodation options in and around the district of Orange with the surrounding area's occupied by winery's, stone fruit orchards, farming and national parks.

Employees have access to the area's wide range of amenities, including a prominent health sector with a modern well-equipped regional hospital, excellent educational facilities, shopping, large selection of sport and recreation options, transport and other services such as childcare.

Who we're looking for

Reporting into the Superintendent Training & Systems, the primary purpose of this position is to provide a customer service approach to manage training and learning requests, enrolment of learners, training programs, content and information to support the Learning Management System (LMS).

You'll be supporting the development of learning programs, capability framework data and courseware information within the LMS. Additionally, you will be providing and establishing global reporting, analytics and help desk support to internal stakeholders. You'll also be responsible for quality assurance of codes and information, ensuring adherence to governance processes, and manages accurate data for linked systems.

To succeed and thrive in this position you will have -
  • Demonstrated knowledge of technical business and/or training systems (eg SAP Litmos, TalentLMS, Moodle, SuccessFactors)
  • Demonstrated ability to apply critical thinking and problem solving to determine effective outcomes when working with stakeholders
  • Excellent written and verbal communication skills and the ability to engage with a variety of stakeholders
  • A personable approach to customer service
  • A well structured and organised approach to work with exceptional time management skills
  • Experience in a similar role within the mining, construction or heavy industry
  • Strong working knowledge of Microsoft Word, Excel and PowerPoint, exposure to Visio and Adobe Captivate

Our commitment to you

Look around and you'll discover opportunities to explore different pathways. Supported by development programs and guided by our leaders, you'll learn and grow in your time with us.

Keeping our people safe and healthy is our most important asset. Our commitment to safety, health and wellbeing is supported by systems and standards that embed our safety culture.

At this stage, we are not accepting any external agency CVs for the opportunity.

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