Aftermarket Serviceman

Work State/Province, City, Location
May 04, 2021
Jun 03, 2021
Work Term
Work Load
Full Time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

The position will be based at Exxaro Matla Colliery and the incumbent will report to the Site Manager

Customer support in terms of safety, coaching mine Artisans and Helpers in achieving lowest cost per ton

Key Job Responsibilities

Job Specification (not totally inclusive)
  • Customer support in terms of safety, coaching mine Artisans and Helpers in achieving lowest cost per ton
  • Attend to maintenance and production activities and must be willing to travel between mines to ensure that this is successfully done
  • Conduct daily pre-maintenance and inspections
  • Report writing on all relevant activities on technical / operational issues
  • Drive productivity improvement and quality performance
  • Uphold safety standards and good housekeeping


Minimum Skills and experience required
  • Grade 12 with N3 with Maths, Science, Electrical and Mechanical Trade theory and Industrial Electronics and/or Engineering drawing
  • Trade must be affiliated with Mining SETA. Qualified Millwright or Electrical trade (MQA or CTC MIETTB trade certificate) No other certificates will be accepted
  • Flameproof and Gas Testing certificates (MQA or CTC) No other certificates will be accepted
  • Driver's license and own reliable transport
  • Must be computer and database literate (MS Word, Ms Excel, MS Access, MS PowerPoint)
  • Experience of JNA II and Faceboss 2 is crucial
  • High level knowledge and experience of JOY machinery and Fletcher (JOY CM's 12HM31AAA, 12 HM31B, Fletcher HDDR)
  • Knowledge on 7LS JNA2 Shearer will be an advantage
  • At least 5-years' experience on JOY underground equipment.

Additional Information

Behavioural Competencies required
  • Able to work under pressure
  • Good communication and report writing skills
  • Positive attitude towards improving safety, productivity and cost
  • Must be willing to work overtime , shifts and standby and weekends as and when required

Key Performance Behaviors


Continuous Learning

Effective Relationships

Critical Thinking

Service Orientation

Drive for Results

Accountability Culture

Coaching Culture


Customer Focus


Emotional Intelligence

Empowering Others

Essential Job Functions



Operational Excellence

Problem Solving

Results Driven

Technical / Functional Skills

Zero Harm

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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