Senior Advisor Data & Analytics

· Excellent opportunity for an experienced professional

· Be a part of one of the world's leading mining organisations

· Working with a diverse team

About Role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking for Senior Advisor Data & Analytics in the Group Services division based out of Gurgaon to support the delivery of processes (captive and Outsource Service Provider) ensuring a performance driven organization with a commercial intent that focuses on customer satisfaction.

This role is a great opportunity for an experienced individual to support the group's focus on improving quality of processes and services delivered by the outsource vendor and help Group Services in building stronger partnership with internal customers and achieving business excellence in long run. We are looking for a go-getter with a genuine ability to derive actionable insights from multiple data sources, love for mathematics and statistics, willingness to learn and grow.

Reporting line: Manager BPO Management & Analytics

Scope: Your scope will include (but not limited to) below:

· Supporting defining, implementing and reporting of Key Performance Indicators (KPIs) and SLAs (Service Level Agreements) and for internal (Rio Tinto) customers (including verification of metrics reported by the service provider)

· Supporting the development of tools to monitor our processes in real time, and progressive improvement and automation of our work

· Implement Tableau and PowerBI dashboards, scorecards, and reports to enhance understanding and usability

· Analysing data to determine if there are outliers or data accuracy issues and work with related departments to make the corrections

· Own the project end-to-end, from gathering requirements to providing recommendations on improving performance both on case-by-case basis and holistically

· Interpreting data, analysing results using statistical techniques and providing ongoing reports

· Identifying, analysing, and interpreting trends or patterns in complex data sets

· Managing stakeholders and working with management to prioritize business and information needs

· Locating and defining new process improvement opportunities

· Delivering automated and ad-hoc reports per stakeholder requirements

· Carrying out data deep dives and analysis per management requests

Additional:

· Systemically identify data integrity issues

· Discover issues with data accuracy, caused by system and human errors, provide recommendations for improvement

· Identify and report issues in case data quality to improve data analysis efficiency

· Provide requirements for reporting automation

· Analyse and report on client survey data as needed.

About you

To be successfully considered for this role, you will have:

· Overall 8-10 years of experience in a global organization with multi-cultural discipline

· Strong Data Analytics background with minimum 6+ years experience in the area

· Expert level knowledge in Tableau/PowerBI, SQL, DAX, R/Python

· Experience of working with large databases (EDW) and related data architectures (e.g. Fact-Dimensional modelling)

· Experience of Extract/ Transform/ Load (ETL) tools such as Easymorph, SQL, SSIS

· Experience of working with cloud data warehouse platforms such as Amazon Redshift/MS Azure

· Advance MS Excel knowledge (Pivot tables, analytical functions, macros) & Power point

· Presentation skills & experience creating slide decks

· Data analysis skills, familiarity with analytical techniques

· Understanding of process documentation principles

· Proven communication & writing skills; be able to tell the story behind the data

· Diligence and attention to details

It will also be beneficial if you have:

· Familiarity with machine learning algorithms and underlying statistical techniques: regression, classification, scenario modelling, clustering etc.

· Experience within and/or exposure to shared services (captive and outsourced) will be an asset

· Experience of working with procurement/Purchase-to-pay analytics which can evaluate payment accuracy, improve payment terms and predict future payment anomalies etc.

About Rio Tinto

Every idea, every innovation, every little thing the world calls 'progress' begins with a first step, and someone willing to take it: explorers, inventors, entrepreneurs. Pioneers. For nearly 150 years, Rio Tinto has been a company of pioneers generations of people spanning the globe, all with the grit and vision to produce materials essential to human progress.

Our iron ore has shaped skylines from Shanghai to Sydney. Our aluminium the world's first to be certified "responsible" helps planes fly and makes cars lighter. Our copper helps wind turbines power cities and our boron helps feed the world, and explore the universe. Our diamonds help us celebrate the best parts of life.

Every Voice Matters

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, and people with disabilities and people from different cultural backgrounds.

So, if this sounds like you and the opportunity you are looking for, apply now or before 8th June 2021.

Please note, in order to be successfully considered for this role you must complete all pre-screening questions.

If you would like to know more about careers at Rio Tinto, you can like us on Facebook, follow us on Twitter or join us on LinkedIn.