Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world's largest publicly traded copper producers, the world's largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner.

We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.

Description

This role will use human-centered design research methodology (also referred to as design research or design thinking) to probe, assess and evaluate behaviors of targeted groups of people and then translating that knowledge into meaningful information and system designs to inform and improve processes, programs and agile teams. This role will define, structure, and conduct in-person ethnographic research, in person and remote user & customer experience evaluations and help create breakthrough ideas.
Secondarily, the role will provide UI design direction by utilizing our user experience strategy and design system best practices and principals.
This is a global role and will actively support solutions in North America, South America, Europe and Indonesia.

• Designs, develops, and reviews user centric and physical and digital process solutions including information architectures, requirements, specifications, navigation design, flows, wireframes. Includes creating and updating design standards documentation to align with modern UX principles.
• Facilitate workshops at a high level about customer/user experience & product strategy and vision - not just visual ideas but what should we build and why. Define, structure, and conduct in-person ethnographic research, in person and remote user & customer experience evaluations. Perform deep analysis of physical processes and provide insights to holistic solutions that include digitization.
• Mentor other areas at Freeport in Human Centered Design & Agile, leading by example in craftsmanship, accountability, and behavior for the other members of the design team and Freeport as a whole.
• Interfaces with other process and technology development teams for project and system support.
• Perform other duties as requested.

Qualifications

Minimum Requirements:

• High School Diploma or GED AND ten (10) years of Human Centered Design, User Experience, or other User Interface related work experience; OR
• Associate degree AND seven (7) years of Human Centered Design, User Experience, or other User Interface related work experience; OR
• Bachelor's degree AND five (5) years of Human Centered Design, User Experience, or other User Interface related work experience

Preferred Qualifications:

• A background in heavy industry (mining, utilities, O&G, telecom utilities, logistics, manufacturing, etc.) or comparative work experience at via consulting through full-time or contract work is ideal.
• Take a human-centered approach to improving complex processes, developing new products and applications for Freeport
• Participate & conceptualize at a high level about product strategy and vision - not just visual ideas but what should we build and why.
• Conduct user research to discover insights, define user personas for digital tools, and map user journeys
• Develop new concepts, storyboards, detailed interaction designs, screen flows, wireframes and prototypes to clearly articulate solutions
• Create distinctive digital experiences
  • Actively collaborate as part of an agile team to ensure designs are feasible and implemented accurately
• Conduct concept and usability testing to iteratively validate and improve design solutions
• Execute product design for a range of applications that are responsive across form factors (e.g., web, mobile, tablet, etc.) and scale across platforms (e.g., iOS, Android, etc.)
• Track user experience metrics and reports on the success of UX improvements, including analytics

Criteria/Conditions:

• Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hart hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required.
• Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws

Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others. Accordingly, the Company has designated the following positions as safety-sensitive:

• Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
• Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose "motor vehicles" includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel); or
• Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee.

Equal Opportunity Employer/Protected Veteran/Disability

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