Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.

Dimensions

This role will be reporting to Technology Service Lead.

Purpose

Provide technical support for regional/ site infrastructure, systems, storage, voice and data network, technology infrastructure capacity planning and provide technical guidance on all technology related projects. Ensure all regional data and voice networks, facilities and related equipment are available, maintained, supported and optimised.

Essential Duties

1.Safety and Regulatory / Policy Compliance

• Support regulatory and corporate compliance initiatives as they pertain to information and content assets.
• Participate in continuous improvement activities by identifying and appropriately escalating process and service quality gaps, providing solutions when possibleAdhere to Newmont Regional Occupational Health and Safety policy and procedures.
• Consistently demonstrate and encourage safe work practices.
• Promote and comply with Newmont goals and values.

2.Operational Support

• Responsible for ensuring that the communications infrastructure is maintained to provide reliable services for the site , including working with service providers and Telco Carriers to ensure that the network is stable and highly available.
• Support Wide and Local area network as required in the region or site.
• Ensures that the logical and physical network is performing as required and works with internal and external service providers to repair and restore service as needed.
• Lead the coordination, configuration and testing of network equipment firmware upgrades.
• Ensure understanding and compliance of technology policies, procedures and controls.
• Coordinate internal and external technology audits and manage remediation and compliance activities.
• Provide technical support and coordination to service providers in relation to configuration management for communications and hardware equipment in the region.
• Liaise with global enterprise architecture and security team to ensure adherence of technology standards and polices in the region.
• Assist in the support of all aspects of Newmont-owned IT facilities as applicable to the site, which may include data center, comm rooms, video conferencing, access control, copy/print, HVAC/UPS, cabling, microwave, and related services.
• Responsible for ensuring that regional and site infrastructure documentation is accurate and maintained on a timely basis.
• Responsible for supporting the regional infrastructure-related projects, including definition of regional/ site and oversight of implementations.

3.Problem and Change Management

• Monitor change control and user access control execution and approval to verify compliance.
• Participate in managing or coordinate changes for communications and related network changes.
• Track technology related issues, coordinate resolution and contributes in driving issues to closure.
• Escalate high severity issues and chronic problems to appropriate management and follow through with it resolution.

4.Leadership

• Ensure that Newmont Goldcorp's policies, standards, procedures and methodologies are adhered to.
• Insist on and maintain a consistent high quality of work across all monitored and allocated tasks.
• Participates in technology budget planning and review.
  

Training & Experience

Formal Qualification (including Professional Registrations):

• Bachelor of Science Degree in Computer Science, or related field.
• Network and Cisco Certification.

Additional Knowledge:

• Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure).
• Proven ability to discuss network infrastructure strategy in a simple, clear terms to help drive and influence decision making of the business and application owners.

Experience:

• Between 8 to 10 years in a technical technology support role.
• 2 years in supervisory role and project management.

Technical Skills:

• Advanced analytical and problem-solving skills.
• Advanced communication (written and verbal) and interpersonal skills.
• Planning, organising and coordination skills.
• Creative.
• Conceptual thinker.

Behavioural Attributes:

• Professional.
• Respect.
• Customer Focused.
• Continuous Learning.
• Integrity.
• Trust.
• Confidentiality.
• Reliable.
• Results Driven.
• Pro-active.
  

Working Conditions

• Regular travel is required.
• Extended and unpredictable hours is required.

Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.

Consistent with Newmont's values of safety and responsibility, we believe that COVID-19 vaccination is a critical tool to fight this pandemic and protect the health and safety of Newmont's workforce and the communities in which we work and live. Accordingly, if you receive an offer of employment for this position, you will be required to provide a declaration confirming that you are fully vaccinated against COVID-19, prior to your anticipated start date. Further, i f you receive an offer of employment for this position, you may also be required to provide proof of vaccination prior to your anticipated start date, or at a later date upon Newmont's request. Newmont will consider individual requests for exemption/reasonable accommodation by applicants who cannot be fully vaccinated due to medical reasons or other grounds protected by applicable human rights law. Newmont may update its vaccination policies/requirements at any time in its sole discretion.