IT Field Support
- Employer
- Mining People International
- Location
- Australia
- Salary
- Competitive
- Closing date
- Dec 23, 2021
View more
- Category
- Auxiliary & Support Staff, Computer etc.
- Work Term
- Contract
- Work Load
- Full Time
- Language
- English
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- Combination of FIFO 8/6and Perth based roster
- 5 Month contract
- Immediate start
Our client is an international gold mining organisation. On their behalf, we are seeking an IT Field Support Officer to join them on a contract basis.
Keyaccountabilities:
- Following escalation procedures
- Providingsetup, deployment, and troubleshooting
- Assisting in the deployment of new ICT hardware and software
- Installing, tagging, testing, and maintaining hardware and software according to Standard Operating Environment (SOE)
- Installation and maintenance of applications on laptops and PCs
- Maintaining service desk records
- Other IT support as needed.
To be successful in this role you must have:
- Tertiary qualifications in information technology or computer science
- 3+ years experience in a hands-on IT support function
- Experience providing Level 1 and 2 technical support
- Mining industry experience (preferred)
- Scripting and SCCM
- A comp ITA qualification
- ITIL framework knowledge
- Excellent skills in inter-office liaison
- Strong problem-solving skills.
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