Product Support Advisor
- Employer
- WesTrac Pty Ltd
- Location
- Multiple Locations, AU
- Salary
- Competitive
- Closing date
- Dec 28, 2021
View more
- Category
- Auxiliary & Support Staff
- Work Term
- Permanent
- Work Load
- Full Time
- Language
- English
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At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
Due to expansion and accumulation of more machines, there are currently two site based roles available as a Product Support Advisor for WesTrac. Here you will maximise operation time and product reliability by providing maintenance support and technical support issues.
This is a hands-on role which require you to carry out diagnosis, repairs and maintenance on customer Caterpillar equipment. As an Advisor you will also be required to undertake regular equipment inspections leading by safe working practices and lifesaving rules.
This would suit a previous Field Service Technician, with good product knowledge. An opportunity where you can offer your expertise and a work ethic that will be conducted in a collaborative, team environment with a strong focus on safety.
Location: Tom Price - Rio Tinto campsite, Accommodation and Food provided
Roster
To be successful the following is required:
What we offer:
This position is full-time permanent with a highly attractive remuneration package on offer.
If you are interested in taking your career to the next level with WesTrac, click the ‘Apply’ button today! Applicants must be currently located in Australia and have full working rights.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
Advertised: 26 Oct 2021 W. Australia Standard Time
Applications close: 30 Dec 2021 W. Australia Standard Time
Due to expansion and accumulation of more machines, there are currently two site based roles available as a Product Support Advisor for WesTrac. Here you will maximise operation time and product reliability by providing maintenance support and technical support issues.
This is a hands-on role which require you to carry out diagnosis, repairs and maintenance on customer Caterpillar equipment. As an Advisor you will also be required to undertake regular equipment inspections leading by safe working practices and lifesaving rules.
This would suit a previous Field Service Technician, with good product knowledge. An opportunity where you can offer your expertise and a work ethic that will be conducted in a collaborative, team environment with a strong focus on safety.
Location: Tom Price - Rio Tinto campsite, Accommodation and Food provided
Roster
- FIFO - 8 days on, 6 days off, dayshift only. 12.5hr shifts inclusive of 30 mins meal break
To be successful the following is required:
- Australian-recognised Heavy-Duty Trade Certificate with post trade experience.
- The ability to advise, whilst train, offer good customer service and jump on the tools when needed.
- Previous working product knowledge with Caterpillar products.
- Sound maintenance and repairs experience with Large Trucks, Loaders, Dozers and Graders.
- Be well aligned and exhibit WesTrac’s SPARC values of Safety, Pride, Accountability, Respect and Customer.
- Current Forklift Licence, EWP, Dogging & Basic Rigging, Working at Heights
What we offer:
- Family-friendly roster
- Unrivalled training, development and career progression opportunities.
- Fantastic team environment and culture.
- Income protection Insurance.
- Paid parental leave.
- Work-life balance focused with a reputable Employee Assistance Program available.
- Discounts on a number of fantastic brands including Apple, JB Hi-Fi, Crown, Qantas etc.
- Discounted health insurance.
- Salary Sacrifice available for airline memberships, cars etc.
This position is full-time permanent with a highly attractive remuneration package on offer.
If you are interested in taking your career to the next level with WesTrac, click the ‘Apply’ button today! Applicants must be currently located in Australia and have full working rights.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
Advertised: 26 Oct 2021 W. Australia Standard Time
Applications close: 30 Dec 2021 W. Australia Standard Time
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