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Technical Writer - Cloud (contract)

Employer
Teck Resources Limited
Location
Vancouver, British Columbia, Canada
Salary
Competitive
Closing date
Jan 25, 2022

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Technical Writer - Cloud Platform (contract)

Vancouver, BC

December 9, 2021

Closing Date: January 28, 2022

Reporting to the Project Manager – Data Platform Migration, the Technical Writer – Cloud Platform is responsible for curating existing content i.e. documents, training materials and technical guides to support our Azure cloud services and platform migration project. This role is pivotal to foster accelerated change, drive improved performance, and enable more effective decision-making across the project.

The successful individual would be passionate about collaborating with technical audiences and a self-starter who can engage directly with developers to identify content curation needs.

Responsibilities:
  • Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
  • Create, edit and maintain documents pertaining to cloud platform objectives and the specifics of the applications and migration such as User Guides, Release Notes, and in-platform documentation
  • Understand functional design documents and translate into product functionality and business process
  • Ensure consistency in training documentation across product suite and ensure all written materials comply with Teck’s standards and branding
  • Monitor metrics on the usage of training materials; use customer feedback to provide direction for improvement to future training initiatives
  • Direct customer feedback to prioritize future user guides and technical documentation


Qualifications:
  • Minimum 5+ years' experience in technical writing and/or curating existing technical content
  • 2-3 years’ experience with classifying and organizing technical documentation
  • 1-2 years’ experience working with cloud products, specifically Microsoft Azure
  • 1-2 years’ experience working on major public cloud migrations
  • Extensive experience curating content for technical audiences including developers
  • Strong experience owning an end-to-end documentation creation process
  • Proficient with the Microsoft Office Suite® and Confluence
  • Working experience with Azure DevOps would be an asset


Successful candidates must be fully vaccinated against infection by COVID-19. Candidates who are unable to be vaccinated due to a personal characteristic protected under applicable human rights legislation may request to be exempt from this requirement. We will do our best to accommodate those who are unable to be vaccinated.

At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.

Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Teck respects the privacy of all applicants and the confidentiality of personal information.

Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.

The pursuit of sustainability guides Teck’s approach to business. Teck is building partnerships and capacity to confront sustainability challenges within the regions in which it operates and at the global level. In 2019, Teck was named to the Dow Jones Sustainability World Index (DJSI) for the tenth straight year, indicating that Teck’s sustainability practices rank in the top 10 per cent of the world’s 2,500 largest public companies in the S&P Global Broad Market Index.

Learn more about Teck at www.teck.com or follow @TeckResources

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