Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.

Dimensions

Field Technology Services Analyst will reports to Senior Field Technology Services Specialist.

Purpose

Provide day to day technical support on services relating to operational technology and data systems. Support two-way radio, telemetry, Blast PED system, Cap lamp and fleet management network etc.. Manage relationship with service providers' field engineers and operation.

Essential Duties

1.Safety and Regulatory / Policy Compliance

• Adhere to Newmont Regional Occupational Health and Safety policy and procedures.
• Consistently demonstrate and encourage safe work practices.
• Support regulatory and corporate compliance initiatives as they pertain to information and content assets.
• Promote and comply with Newmont goals and values.

2.Incident Management

• Provide support for infrastructure and fleet management wireless system and remote devices.
• Ensure availability of two-way radio communication service in our operational area.
• Provide level 1 and 2 system support for incidents and provide resolution ,where appropriate escalate to the supervisor.
• Execute change for field technology services and related equipment.
• Tracks related technology issues, coordinates resolution and assists in driving issues to closure

3.Request Fulfilment

• Provide support for two-way radio programming request.
• Configure and activate additional services on two-way radio system, fleet management system, Blast PED, Telemetry and GPS Augmentation.
• Facilitate and if required install and configure on board equipment requests (such as Jigsaw, Pitram, Fatigue, Collision detection etc.)

4.Asset Management

• Manage operational technology network and computing assets e.g. jigsaw, pitram, access points etc.)
• Work with service providers to provide timely repair and system maintenance.
• Ensure all necessary safety procedures are followed during technology support.
• Ensure equipment inventory and design documentation is always updated.

Training & Experience

Formal Qualification (including Professional Registrations):

• Bachelor of Science Degree in Computer Science / Engineering or the equivalent.

Additional Knowledge:

• Understanding of ITIL Cross functional management process.
• Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure).
• Emerging technologies

Experience:

• Between 3 to 5 years work experience in technical roles including Technology Management.
• Customer relationship experience.
  

Technical Skills:

• Problem-solving skills.
• Communication (written and verbal) and interpersonal skills.
• Advanced computer literacy skills - MS Office (Word, Excel, PowerPoint and Outlook).
• Advanced information monitoring and management skills.
• Advanced planning, organising and prioritising skills.
• Assessment skills.
• Incident management skills.

Working Conditions

• Travel as required.
• Extended and unpredictable hours is the norm.

Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.

Consistent with Newmont's values of safety and responsibility, we believe that COVID-19 vaccination is a critical tool to fight this pandemic and protect the health and safety of Newmont's workforce and the communities in which we work and live. Accordingly, if you receive an offer of employment for this position, you will be required to provide proof that you are fully vaccinated against COVID-19 before you commence employment with the company.Newmont will consider individual requests for exemption/reasonable accommodation by applicants who cannot be fully vaccinated due to medical reasons or other grounds protected by applicable human rights law.

As an equal opportunity employer, Newmont is committed to diversity, inclusion and accessibility. Accommodations are available on request for candidates taking part in all aspects of the selection process.