Skip to main content

This job has expired

Product Support Advisor

Employer
WesTrac Pty Ltd
Location
Multiple Locations, AU
Salary
Competitive
Closing date
Jun 18, 2022

View more

Category
Auxiliary & Support Staff
Work Term
Permanent
Work Load
Full Time
Language
English
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

As a Product Support Advisor, you will maximise operation time and product reliability by providing essential technical and maintenance support. Your key area of focus will include Hydraulic Mining Shovels Equipment (HMS).

This is a hands-on role, which requires you to carry out diagnosis, repairs, and maintenance on customer Caterpillar equipment such as CAT 6040BH & 6090FS. As a Product Support Advisor, you will also be required to undertake regular equipment inspections by adhering to safe working practices and lifesaving rules. The work will be completed in a collaborative team environment, with a strong focus on safety.

Location: 130km South-East of Perth - Boddington Goldmine - PEEL Region

Roster:
  • DIDO (Drive in Drive out) - 8 days on, 6 days off, dayshift only. 12.5hr shifts inclusive of 30 mins meal break

Essential Criteria:
  • Australian-recognised Heavy-Duty Trade Certificate with post trade experience
  • Ability to deliver informative customer service in relation to Mining Shovels
  • Capability on the tools
  • Strong communication skills
  • Accuracy in logging information pertaining to each job
  • Must be computer literate
  • Product knowledge and maintenance experience with Cat / Bucyrus / Terex / O&K Hydraulic Mining Shovels
  • Be well aligned and exhibit WesTrac’s SPARC values of Safety, Pride, Accountability, Respect and Customer

What we offer:
  • Family-friendly roster DIDO from Perth
  • Future opportunities within the WesTrac Group
  • Unrivalled training, development and career progression opportunities
  • Fantastic team environment and culture
  • Income protection Insurance
  • Paid parental leave
  • Work-life balance focused with a reputable Employee Assistance Program available
  • Discounts on a number of fantastic brands including Apple, JB Hi-Fi, Crown, Qantas etc.
  • Discounted health insurance
  • Access for you and your immediate family members to an extensive choice of fitness facilities with the Fitness Passport corporate program.
  • Salary Sacrifice available for airline memberships, cars etc.

This position is full-time permanent with a highly attractive remuneration package on offer.

If you are interested in taking your career to the next level with WesTrac, click the ‘Apply’ button today! Applicants must be currently located in Australia and have full working rights.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

Advertised: 29 Apr 2022 W. Australia Standard Time
Applications close: 30 Jun 2022 W. Australia Standard Time

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert