Reporting to the Team Lead, ENT Data Management the Data Management Analyst (the “Systems Analyst”) will be a part of a virtual, distributed team responsible for all enterprise distributed file sharing, archiving, content indexing for eDiscovery, and data protection including management of projects and related infrastructure that underpins all the Digital Systems functions of Teck Resources Limited.

The Analyst leverages his/her deep subject matter knowledge, and strong relationships with fellow IS support groups, to ensure that Teck’s distributed file sharing, archive, content index for eDiscovery, DR, and data protection environments run at levels meeting or exceeding Business SLAs.

The Systems Analyst is an individual who can work for periods without Supervision; he/she is an individual with operational experience in the areas of distributed file sharing, archiving, content indexing for eDiscovery, DR, and data protection who actively stays current with today’s rapidly changing technology landscape and enjoys working in an environment conducive to adopting forward-thinking methodologies and practices.

The Analyst will be operationally focused which includes the day-to-day support and troubleshooting of distributed cloud-based and on-premise file sharing, archiving, content indexing for eDiscovery, data protection, and disaster recovery to ensure that systems consistently operate at exceptional levels.

Services supported by the distributed team include:

Operating Systems (Windows, Linux, Unix)

File Sharing (Windows file servers)

Cloud-based file shares (Cloud storage, authentication, permissions, and Nasuni UniFS)

Infrastructure Services (DNS, DFS)

Data Protection (CommVault Simpana, Metallic).

Key Accountabilities

• Manage work queues, incidents, requests, and service level agreements in accordance with policy.
• Perform operational tasks related to the daily function of Teck’s enterprise DFS and file-sharing environment both cloud-based and on-premise, including capacity management, share permissions and access, and management of associated AD group structures.
• Perform operational tasks related to the daily function of Teck’s enterprise data protection and disaster recovery infrastructure, including capacity management, job management, and data protection key performance indicators.
• Perform operational tasks related to the daily function of Teck’s enterprise data content indexing, eDiscovery, and Legal Hold within the CommVault environment.
• As required, participate as a contributor to projects and initiatives undertaken by the Enterprise Data Management team or the large Infrastructure Support group.
• Contribute to the maintenance and updating of technical documentation related to the functions of the data management team.

Key Competencies

• Information Technology: Must possess knowledge of Microsoft Azure, VMware ESX, storage, Microsoft Server family, Linux, and CommVault Systems software. Possess knowledge of scripting and automation through PowerShell and BASH.
• Additionally, the successful candidate requires strong interpersonal skills to effectively communicate within a distributed team as well as other departments at all levels of the organization.
• Certifications / Training:
• 2-year diploma in Computer Science or Management information systems (MIS)
• Microsoft MCP
• Practical Experience / Attributes:
• 3+ years of experience in IT Systems Administration
• 3+ years of experience managing Microsoft Server operating systems in an enterprise environment.
• 1-2 years of experience managing Linux server operating systems (CentOS / RedHat) in an enterprise environment
• 3+ years of experience supporting Windows file shares and DFS
• 3+ years’ supporting virtualized environments (VMWare ESX, Hyper V)
• 1 – 2 years supporting Cloud (Azure/AWS) environments
• Working knowledge of enterprise-level SAN storage and networking
• Respond to and assist in production operations in a 24/7 environment as part of an on-call rotation.
• Demonstrated ability to manage time demands and regularly review work to keep priorities in line with business needs.
• Understanding of the technologies listed in the “Key Accountabilities” section.

Successful candidates must be fully vaccinated against infection by COVID-19. Candidates who are unable to be vaccinated due to a personal characteristic protected under applicable human rights legislation may request to be exempt from this requirement. We will do our best to accommodate those who are unable to be vaccinated.

At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.

Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Teck respects the privacy of all applicants and the confidentiality of personal information.

Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.

The pursuit of sustainability guides Teck’s approach to business. Teck is building partnerships and capacity to confront sustainability challenges within the regions in which it operates and at the global level. In 2019, Teck was named to the Dow Jones Sustainability World Index (DJSI) for the tenth straight year, indicating that Teck’s sustainability practices rank in the top 10 per cent of the world’s 2,500 largest public companies in the S&P Global Broad Market Index.

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