Business Application Coordinator, IS&T

• Great opportunity to join a global organization at the forefront of mining
• Excellent work environment where people are valued and respected
• This new role will expose you to exciting technology and challenge the way you work
• Based in Montreal

About the role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking for a Business Application Coordinator, IS&T, who will be responsible for providing an overall governance of Business Applications demand management, to ensure the quality of end to end demand management process. To liaise between customers and the solution groups. To act as the single point of contact until the end of the demand lifecycle. To track and push the approval of the demands and the solution of the customer requests. To manage customer demand projects fully or partially and make status reports to the Steering Committee.

We are an open, connected international team of technical specialists using some of the most exciting data and tools on the planet. We are the world leader in automation and smart mining. We have technical development programmes that are industry-leading and recognise the unique nature of your role. These provide opportunities to grow your career through a dedicated technical path while being rewarded for your unique skills

The Specialist Demand & Coordinator, IS&T Business Applications will:

• Deliver small/medium application projects as well as manage a team that delivers projects
• Provide a point of contact for the other IT teams for any initiatives impacting the business applications (e.g. Technology Platform team, Cyber Security, EA, etc)
• Understand the roadmap/initiatives of the different Technology platform teams and assess the impacts/effort required from the business application team
• Ensure that demands are captured, assessed, costed and are implementable with agreements on delivery commitments made by the Business Application team
• Coordinate the execution of the demands with our partners
• Develop and maintain constructive and cooperative working relationships with all stakeholders
• Deliver Order of Magnitude and Prefeasibility phases of projects for business application upgrades
• Identify opportunities for improvement and proactively pursue these improvements in a structured manner
• Knowledge of Waterfall, Hybrid and Agile delivery methods with experience of when to apply each method.

What you'll bring

To be successfully considered for this role, you will have:

• Bachelor's degree in IT or equivalent experience
• Bilingual (French & English)
• 5+ years' experience in a global organization in a process or IT role
• Excellent communication skills, including the ability to influence senior stakeholders
• Relevant project management certification/qualification
• Experience managing third party vendors to achieve project outcomes
• Experience of an IT methodology or process model (e.g. ITIL)
• IT demand management experience
• Strong written and verbal communication skills
• Demonstrated interest in business context and ability to recognize impacts to team processes
• Wide base of knowledge and skills across IT services.
• Ability to build consensus and capture/develop business process expertise
• Ability to share new findings and best practices
• Self-motivated and strong team player

What we offer

Be recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.

• A work environment where safety is always the number one priority
• Career development & education assistance to further your technical or leadership ambitions
• A competitive base salary reflective of your skills and experience with annual incentive program
• Ongoing access to family-friendly health and medical programs, pension and savings plans
• Attractive share ownership plan
• Leave for all of life's reasons (vacation/annual, paid parental, sick leave)
• Exclusive employee discounts

About Rio Tinto

Every idea, every innovation, every little thing the world calls 'progress' begins with a first step, and someone willing to take it: explorers, inventors, entrepreneurs." Pioneers." For nearly 150 years, Rio Tinto has been a company of pioneers - generations of people spanning the globe, all with the grit and vision to produce materials essential to human progress." Our iron ore has shaped skylines from Shanghai to Sydney. Our aluminium - the world's first to be certified 'responsible' - helps planes fly and makes cars lighter. Our copper helps wind turbines power cities, and our boron helps feed the world, and explore the universe. Our diamonds help us celebrate the best parts of life."

Where you will be working

Rio Tinto Information Systems and Technology (IS&T) operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritize critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds. We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.