General Manager Communications, Brand & Relationships
Apply now Job ID: 591637
Job type: Full Time - Permanent
Location: Canberra, Sydney, Brisbane, Gold Coast, Melbourne
Categories: Marketing & Business Development

Who we are
Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.
Position summary

Downer designs, builds, and sustains assets, infrastructure and facilities and we are the leading provider of integrated urban services. Downer Defence is the lead contractor providing Estate Maintenance and Operation Services (EMOS) for the Department of Defence in Queensland and Southern New South Wales, complimented by our Professional services business that is committed to providing professional services and managed solutions to the Commonwealth government. Together, we solve complex problems that matter.

A bit about the role

Join a market leader in a purposeful role where you can bring your innovation and thought leadership. This is an integral leadership role focused on supporting our leaders in building strategic relationships with clients and community, whilst developing and implementing the Downer Defence brand, communications and relationship strategy. The diversity of works within this portfolio is exciting and equally complex which makes this role unique.

• Develop & govern the roll out of Downer Defence Communications strategic plan, and Community and Partnering strategy
• Lead all client communications and marketing activities to build and anchor Downer's Defence brand including developing an annual engagement plan, including brand investment recommendation
• Be the executive sponsor for customer communications and relationship program to ensure customer centric sustainable relationships for growth
• To provide thought leadership and governance over the formation of strategic client relationships within Defence and other Government departments
• Coach Downer Defence leaders to develop and improve their relationship and communication skills
• Collaboratively working with our GM Business Development to win work, supporting with bids and tenders and professional industry papers

About You

You will be a collaborative customer centric brand and communications thought leader with experience in developing and implementing market leading communications strategies, ideally you will have Defence sector or urban facilities management services experience.

Benefits

• Impactful role within the senior leadership team
• Flexible work arrangements, interstate travel from time to time will be required
• Downer career development, financial, health and lifestyle benefits

Downer is an equal opportunity employer committed to fostering a diverse and inclusive culture. Accordingly, we encourage applications from people of diverse backgrounds, including First Nations People and those from culturally and linguistically diverse backgrounds.