Operations Support Coordinator

• Be part of a group that is safety driven and values inclusion
• Join our global leading business offering outstanding personal development & global career opportunities
• Permanent employment which includes a huge range of additional benefits

About the role

All progress begins with pioneers. At Rio Tinto, it begins with you.

We are looking for an Operations Support Coordinator to provide a broad range of administrative support to operational departments and leadership to maximize the productivity and effectiveness of the business.

This is a great opportunity for an energetic and motivated professional to join the Diavik Diamond Mines Inc. team.

In addition to paying competitively and providing great benefits packages, we want you to live the lifestyle that is right for you and your family. And because of our size and scale, there are many opportunities to learn, grow and do more than you ever thought possible. Every hour of every shift, your safety and wellbeing is our number one priority. We do the work only if it is safe, and we invest to make sure every member of the team has the quality tools they need to do their job.

Reporting to the Supervisor, Personnel Logistics & CMX with functional accountability to the department Superintendent, Operations. You will be located at the Lac de Gras Mine site and will work a 2 week on / 2 week off rotation working collaboratively with all operational and functional departments.

You will be responsible for:

• Actively partnering with the Recruiter, DDMI operational hiring leader, DDMI HR, vendors and stakeholders and providing administrative assistance to ensure recruitment demand is met within expected timelines and new starters have a positive experience
• Pre-boarding and On-boarding support include (but is not limited to):
  • Assisting with resume screening, scheduling candidate interviews and site visits as required
  • Assisting with tracking and follow-up on remuneration recommendation, verbal offer and letters of offer, pre-employment, and medical screening to ensure timely and seamless turnaround
  • Communicating with the candidate and other stakeholders to keep them informed about the different steps/ stages of the process, as required
  • Communicating with the candidate to ensure all pre-boarding documentation is returned and processed at an appropriate time, as required
  • Coordination of site pre-boarding activities, including (but not limited to) PPE orders, support tool shipping to site, locks, and scheduling inductions in line with the start dates and training availability.
  • Confirming that flights & accommodation bookings for inductions/training and site rostered travel based on the requirement of the role are complete prior to the employees start date
  • Coordinating common pre-boarding activities, including ordering IT hardware, software and requesting building/site, system accesses
  • Coordinating a buddy and team introduction based on the requirement of the role
  • Greeting new hires upon arrival, introductions, and assist with benefit enrolment
  • Maintain a continuous improvement loop to support improvements in the pre-boarding and on-boarding processes. Collaborate with other OSC's and standardize across department where possible
• Day to day administrative support to departmental leaders and their teams include (but is not limited to): o Reviewing travel manifests for accuracy
  • Coordinate and request departmental travel requirements
  • Coordination of leave requests
  • Compiling and submitting internal orders for personal molded ear plugs and safety glasses
  • Assist in the booking of on-site audiometric & pulmonary testing for employees
  • Assist with tracking of department progression plans, as required
  • Coordination of overtime for department, including inputting overtime entries.
  • Transporting documents to document control and assist in maintaining filing and records consistent with Diavik document control procedures
  • Action queries from employees
  • Maintain departmental org structures
  • Attend department pre-start meetings
  • Other related duties as assigned

What you'll bring

• A commitment to the safety of yourself and your team
• At least two (2) years of administrative experience, ideally in a remote work setting
• Post-secondary education, or the desire to attain such a qualification, would be an asset
• A keen attention to detail and the ability to maintain a high level of accuracy
• Proven ability to work effectively both independently and as a member of a team and to interact in a polite and professional manner with colleagues, visitors and management daily
• Experience using SAP would be an asset
• Proficiency in Microsoft suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and communication skills
• Proven proficiency in office management procedures and protocols including document control and data entry

Northern residency and experience working in a cross-cultural environment, coupled with knowledge of the unique challenges and opportunities presented to those living in the North, are assets. Hiring priority will be given to qualified applicants who are beneficiaries of the DDMI Participation Agreement Groups and to qualified applicants residing in the Northwest Territories and Nunavut. Members must clearly identify their status on the online job application and resume if they wish to receive priority consideration.

What we offer

Be recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.

• A work environment where safety is always the number one priority
• Career development to further your technical or leadership ambitions
• A competitive compensation
• Ongoing access to family-friendly health and medical programs, pension and savings plans
• Attractive share ownership plan
• Leave for all of life's reasons (vacation/annual, paid parental, sick leave)

About Rio Tinto

Every idea, every innovation, every little thing the world calls 'progress' begins with a first step, and someone willing to take it: explorers, inventors, entrepreneurs. Pioneers.

For nearly 150 years, Rio Tinto has been a company of pioneers - generations of people spanning the globe, all with the grit and vision to produce materials essential to human progress.

Our iron ore has shaped skylines from Shanghai to Sydney. Our aluminium - the world's first to be certified 'responsible' - helps planes fly and makes cars lighter. Our copper helps wind turbines power cities and our boron helps feed the world, and explore the universe. Our diamonds help us celebrate the best parts of life.

Where you'll be working

Located in the Northwest Territories of Canada, the Diavik Diamond Mine is a producer of gem-quality diamonds. At Diavik, a strong focus is placed on protecting the local environment, as well as supporting communities through employment and education.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

Applications close on October 28th, 2022

(Rio Tinto reserves the right to remove advertised roles prior to this date).