WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Are you ready to work for a CAT dealer? Perhaps you’ve had experience with a dealer, and are wanting to return? An exciting opportunity has become available for a specialist HD Fitter – Warranty Support - PSG at Christmas Creek or Cloud Break!

Do you enjoy working autonomously, and as a part of a team? Do you have strong communication skills, with exceptional customer support at the forefront of your interactions? Do you have experience providing lead technical support on maintenance and warranty repairs?

This permanent role will see you doing ALL of the above, as you will be the specialist for a Caterpillar mining fleet. To be successful in this role, you must have an understanding of warranty provisions, and be able to assist customers with component warranty and replacement requirements.

The roster on offer:

• 8 days on, 6 days off 12 hours per day (excluding 30-minute lunch break).
• 2/1 roster (14 days on, 7 days off 12 hours per day (excluding 30-minute lunch break).

Ideally, the successful candidate will meet the following criteria:

• Australian recognised Heavy Duty Plant Mechanic qualification (with 18 -24 months+ post trade experience).
• Dealership experience (preferred).
• Familiar with traditional CAT fleet OHT, grader, loader, dozer & additional/non-traditional fleet.
• Strong communication skills, to assist with building relationships with team members and customers.
• Sound diagnostic and troubleshooting skills.
• Strong understanding of CAT machine systems/schematics.
• Ability to confidently interpret repair and fault-finding guides.
• Apply safe systems of work and implement risk control measures.
• Complete repair documentation & service reports.
• Provide diagnostic feedback to WesTrac support team/customer.
• Advise on basic repair methods: CAT guides.
• Assist customer with component warranty and replacement requirements.
• Intermediate/advanced knowledge of Caterpillar ET/SIS-2.

What we offer:

• Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
• Job security with a consistent pipeline of work.
• Unrivalled training and development via The WesTrac Institute.
• Fantastic team environment and inclusive work culture.
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

Relocation and Visa sponsorship assistance can be offered to candidates currently located in Australia only.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

Advertised: 03 May 2022 W. Australia Standard Time
Applications close: 09 Jan 2023 W. Australia Standard Time