WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

WesTrac are looking for motivated MCG Senior Technician’s to join our team.

Joining our Technology team, the Senior Technician is responsible for the installation, calibration, commissioning and ongoing support of the Technology range of systems on Caterpillar (CAT) and Original Equipment Manufacturer (OEM) machines.

As the Senior Technician, you will be responsible for providing advanced knowledge and skills across software and hardware selection, fault diagnosis / rectification and remote and field product support, including applying an engineering mindset to developing product application across new implementations and product improvement initiatives.

You will also be given the opportunity to mentor and provide engaging leadership to the installation and service level technicians, providing oversight, coaching and mentoring to develop their skills and abilities. In addition, you will be providing high levels of customer service for both internal and external clients, enabling WesTrac to achieve customer satisfaction goals, overall relationship development and dealership growth.

About You:

To successfully fulfil the role expectations, you will be able to demonstrate:

• Relevant Trade Certificate coupled with a minimum 2 years’ experience with CAT Minestar technology. (Fleet, Terrain, DSS & Command).
• C Class manual driver’s license
• The commitment to work successfully within a team
• An ability to read and interpret electronic schematics and technical specifications
• Confidence to provide standards-based quality workmanship across hardware, electrical and mechanical works
• Skills to complete technical and administrative documentation to a high standard
• Excellent communication and customer service skills to build and maintain successful working relationships
• Leadership and management skills
• Prior experience utilising technology products or similar Fleet Management Systems
• Understanding of radio network communications WIFI/LTE.
• Minimum 2 year’s previous experience working in a mining environment.

What we offer:

• Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
• Job security with a consistent pipeline of work.
• Unrivalled training and development via The WesTrac Institute.
• Family-friendly, Perth-based rostered work - Stay home every night.
• Fantastic team environment and inclusive work culture.
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

Relocation and Visa sponsorship assistance can be offered to candidates currently located in Australia only.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

Advertised: 06 Dec 2022 W. Australia Standard Time
Applications close: 05 Jan 2023 W. Australia Standard Time