IT Field Support Officer
- Employer
- Gold Fields Australia
- Location
- Gruyere - Site, Australia
- Salary
- Competitive
- Closing date
- Feb 9, 2023
View more
- Category
- Auxiliary & Support Staff, Computer etc.
- Work Term
- Permanent
- Work Load
- Full Time
- Language
- English
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Gruyere Gold Mine, a Gold Fields and Gold Road Resources Joint Venture (50/50) located in the Yamarna Greenstone Belt in Western Australia. This newly constructed mine site is one of Australia's largest and lowest cost gold mining operations boasting a plant production of 300,000+ ounces per annum with an enviable production profile in excess of 10 years.
Role Details:
Reporting to the Lead: Commercial, you will provide support to the business in the key areas of information, communication and technology systems and management.
As an employee at Gold Fields, we expect all levels of employees to act in a manner that seeks to align and enhance the values, safety culture and performance of Gold Fields with the purpose of creating enduring value beyond mining.
This role is offered on an 8 days on 6 days off roster and is Fly in Fly out from Perth.
Benefits include:
About the role:
About you:
Applications can be submitted via: https://careers.goldfields.com/Australia
We are committed to achieving a diverse and inclusive workforce, and strongly encourage applications from female, Aboriginal and Torres Strait Islanders, as well as candidates with culturally diverse backgrounds.
Role Details:
Reporting to the Lead: Commercial, you will provide support to the business in the key areas of information, communication and technology systems and management.
As an employee at Gold Fields, we expect all levels of employees to act in a manner that seeks to align and enhance the values, safety culture and performance of Gold Fields with the purpose of creating enduring value beyond mining.
This role is offered on an 8 days on 6 days off roster and is Fly in Fly out from Perth.
Benefits include:
-
6% Site Allowance & Private Health Insurance Allowance
-
Quarterly Bonus Scheme
-
Virgin Velocity reward points
-
Salary sacrifice options
-
Long service leave pro rata after 5 years of continuous service
-
Educational assistance
About the role:
-
Installing and maintaining operating systems, network and application software on desktops and other devices using corporate image builds;
-
Installing and maintaining computer hardware, including media drives, printers and peripheral devices on desktops and other devices;
-
Ensure minimal disruptions to productivity through the provision of a timely and effective assistance and advice service to clients accessing the support function;
-
Receiving and responding to help desk telephone and email requests for assistance; Investigating and resolving hardware and software faults;
-
Tracking the progress of requests and liaising with clients as necessary.
About you:
-
Diploma level qualifications in IT support (or equivalent)
-
Proven operational experience in desktop computer support
-
Experience with Windows Server and Cisco network environments would be beneficial
-
Exposure to remote, site-based role in the resources industry would be highly regarded
Applications can be submitted via: https://careers.goldfields.com/Australia
We are committed to achieving a diverse and inclusive workforce, and strongly encourage applications from female, Aboriginal and Torres Strait Islanders, as well as candidates with culturally diverse backgrounds.
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