Downer Facilities and Asset Services Group (F&AS) is a leading provider of integrated facilities services with clients across Australia and New Zealand.

The Health and Education (H&E) line of business sits within the F&AS business and offers an end-to-end range of services including Catering, Hospitality, Facilities Management, Asset Maintenance and Management, Cleaning, Sustainability Services, Mechanical, Electrical, Security and Electronic Solutions and Utility Support Services. It provides comprehensive operational and maintenance services as well as lifecycle maintenance programs. There are 15 long-term Public-Private-Partnerships (PPPs) in health and education, along with other non-PPP contracts within Health, Education and Aged Care.

Downer holds a 28-year contract with the NSW Health Ministry to manage support services at the Orange, Bathurst Hospital. Downer employs a Contract Team to oversee this operation which includes nearly three hundred NSW Local Health District employees engaged in cleaning, portering, maintenance, materials, and security roles.

The Support Services Supervisor works in conjunction with the Support Services Coordinator to ensure that the soft services within Support Services including cleaning, portering and materials, function in accordance with all NSW Health policies and procedures and relevant legislation within allocated resources.

Responsibilities include:

• Providing supervision of staff, as well as monitoring work standards and performance
• Acting as a leader of safety-first culture and demonstrating support of all corporate policies and initiatives on WH&S
• Support the Company goals and directives for environmental standards and sustainability
• Support the Company's commitment to continuous quality improvement within the scope of its own role

Skills & Experience:

• Qualifications or equivalent experience in customer service with extensive supervision and management of staff
• High ability to handle multiple tasks, analyse problems & develop solutions, proven interpersonal skills, and a high degree of skill in written and spoken communications
• Highly effective organisational skills including planning, reporting, and prioritising
• Extensive experience in developing strong working relationships with a broad range of stakeholders

What we offer:

• Join one of Australia's largest employers with true career growth opportunities
• Supportive, inclusive and professional Zero Harm working environment
• Great employee benefits and entitlements.

To apply, please click on "Apply" below and submit your resume. We do not accept applications via email but for more information, please email leone.lithgow@downergroup.com

Please note: As a pre-requisite for these roles' candidates will be required to undertake a pre-employment medical and drug screen as well as a National Police Clearance, Working with Children's Check, and Mandatory vaccination requirements.

Downer Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.