Head of Department HR Services - Global Business Services

Location: Johannesburg Posted Date: March 21, 2020
Employer: To view company name. See instructions below
Employer Job Id: 571094810 Careermine Job Id: 1839073


  • The purpose of the role is to lead, develop and manage the performance of the South32 Global Business Services (GBS) Human Resource team to ensure timely and accurate execution of mandated activities; with effective delivery of all relevant functional services, in accordance with the Standards, Policies, Standard Operating Procedures and regional legislation, to all South32 customers. Responsible for strategic direction and relationships with business leaders representing the GBS Human Resource Function .


  • Serious contenders will have Degree in Business/ Commerce/ Human Resources or related disciplines with a minimum of 10 years relevant professional experience with at least 5 years of managerial experience;
  • Experience within the Human Resources Administration function of a large Global organisation is essential;
  • Working knowledge of process improvement processes and methodology is essential;
  • Experience in provision of strategic direction for function is essential;
  • Experience in leading high volume transactional and professional shared services activities, preferably SAP based is advantageous.


  • Oversee and manage the timely and accurate processing and execution of payroll and year end payroll activities for South32 Group Globally
  • Support the VP GBS by contributing to the formulation of the Global Business Services vision, plan and strategy;
  • Understand and influence the business strategies and goals and assist in translating them into process-driven activities to be executed by the functional team;
  • Manage costs and budget. Ensure performance targets are met and take accountability for delivering against them;
  • Drive initiatives to improve the overall performance of the function by optimising the utilisation of existing processes, practices and systems;
  • Lead, motivate, coach and develop team members to deliver and maintain operational discipline; ensure delivery of service is compliant, timely and customer-focused (meeting SLA's);
  • Build and maintain strong business relationships with all key stakeholders across the Group;
  • Manage, understand, monitor and control risks associated with the functional area and create improvement plans for risks that are not well controlled;
  • Ensure compliance with all internal controls, agreements, systems, standards and procedures as well as legislative requirements and statutory reporting;
  • Lead system changes and user acceptance testing for the function where necessary.