Head of Department Supply & Master Data - Global Business Services

Location: Johannesburg Posted Date: March 21, 2020
Employer: To view company name. See instructions below
Employer Job Id: 571095110 Careermine Job Id: 1839074
About South32

South32 is a globally diversified mining and metals company. We produce bauxite, alumina, aluminium, energy and metallurgical coal, manganese, nickel, silver, lead and zinc at our operations in Australia, Southern Africa and South America. We are also the owner of a high-grade zinc, lead and silver development option in North America and have several partnerships with junior explorers with a focus on base metals.

Our purpose is to make a difference by developing natural resources, improving people's lives now and for generations to come.

We are trusted by our owners and partners to realise the potential of their resources.

Our South African Manganese mines are found in the manganese rich Kalahari Basin, in the country's Northern Cape, which is home to 80 per cent of the world's manganese ore body.


  • The purpose of the role is to lead, develop and manage the performance of the South32 Global Business Services (GBS) Supply and Master Data team to ensure timely and accurate execution of mandated activities; with effective delivery of all relevant functional services, in accordance with the Standards, Policies, Standard Operating Procedures and regional legislation, to all South32 customers. Responsible for strategic direction and relationships with business leaders representing the GBS Supply and Master Data Function.


  • Serious contenders will have Degree in Supply Chain, Business, Commerce, Finance or related disciplines with a minimum of 10 years relevant professional experience with at least 5 years of managerial experience;
  • Experience within the Supply Services or Master Data Services function of a large Global organisation is essential;
  • Working knowledge of process improvement processes and methodology is essential;
  • Experience in provision of strategic direction for function is essential;
  • Experience in leading high volume transactional and professional shared services activities, preferably SAP based is advantageous.


  • Manage the teams responsible for Invoice Processing, Service Entry Sheet Capturing, Vendor Queries, Contract Administration, GR/IR and eBusiness support;
  • Ensure responsibility for the management of master data, including the enforcement of enterprise business rules, data policies and standards;
  • Support the VP GBS by contributing to the formulation of the Global Business Services vision, plan and strategy;
  • Understand and influence the business strategies and goals and assist in translating them into process-driven activities to be executed by the Supply and Master Data Global Business Services functional team;
  • Manage costs and budget. Ensure performance targets are met and take accountability for delivering against them;
  • Drive initiatives to improve the overall performance of the Supply and Master Data function by optimising the utilisation of existing processes, practices and systems;
  • Lead, motivate, coach and develop team members to deliver and maintain operational discipline; ensure delivery of service is compliant, timely and customer-focused (meeting SLA's);
  • Build and maintain strong business relationships with all key stakeholders across the Group;
  • Manage, understand, monitor and control risks associated with the functional area and create improvement plans for risks that are not well controlled;
  • Ensure compliance with all internal controls, agreements, systems, standards and procedures as well as legislative requirements and statutory reporting;
  • Lead system changes and user acceptance testing for the function where necessary.

Our culture

At South32, our people are fundamental to our success. We're focused on creating an inclusive workplace, with the right people in the right roles, who are engaged, empowered and appropriately rewarded.

We aspire to be an inclusive organisation, where our workforce reflects the broader demographic of the countries and communities where we operate.

South32 embraces diversity and encourages applications from people of all backgrounds.