IT Technician

Fairbanks, Alaska, United States
Competitive
Jun 21, 2022
Jul 21, 2022
45024-en_US
Permanent
Full Time
English
Located approximately 26 miles from the City of Fairbanks, Fort Knox is a centre of excellence for the Company as one of the few cold weather heap leach facilities in the world. In 2016, the site poured its seven millionth ounce of gold, 20 years into its mine life. The initial Gilmore Expansion Project is expected to extend mine life to 2030.

Job Description

Requires skilled work and knowledge of repairing Windows and Linux server/desktop operating systems, network installation, and maintenance which includes wireless networks and security of LAN/servers/network domains. Install, upgrade, repair, and configure desktop computer hardware, software, and accessories to support a 300+ desktop computer network. Work with users to identify solutions and optimize computer performance in compliance with company policy and practice. Responsible for daily operations of data backups on servers. Work on telephone system. Perform independent job assignments as directed by I.T. Superintendent.

Job Responsibilities

  • Operate servers to include file/folder security setup and create user accounts.
  • Establish and modify network connectivity including VLAN's and wireless.
  • Perform daily operations for data backups.
  • Configure, install, and deploy both wired and wireless devices.
  • Prepare instructional material for end users; provide training.
  • Punctuality and regular attendance are required.
  • Compliance with all company policies and procedures, including, but not limited to, safety, confidentiality, and environmental policies.
  • Meet or exceed established performance expectations set by management.
  • Possession of a valid driver's license issued by the state.
  • Work without significant risk of harm to self or others.
  • Performs other duties as assigned.


Education and Experience

  • High school diploma or equivalent preferred. Employee must have sufficient education to read and write instructions, perform simple mathematical calculations, and keep records.
  • Two years hands-on experience in technical support for hardware and software required.
  • Bachelor of Science in computer science preferred.
  • Preferred certifications to include Comp TIA Net+, MCSA, and MCSE.


Skills

  • Proficient with Windows desktop and server operating system software as well asVMware ESXi.
  • Familiarity with common desktop software applications with emphasis on Microsoft Office Suite.
  • Familiarity with wiring, cabling, diagrams, connections, communications outlet terminations, and other connect ability hardware
  • Must be dedicated to customer service.
  • High work load; must be able to work under pressure to meet deadlines.
  • Must be able to prioritize priority incidents with day to day tasks.
  • Must be able to follow all department SOPs.
  • Must be detail oriented.
  • Must be a self-starter with the ability to work with others in a team environment.
  • Must be available for shift work, overtime, holidays, and weekends.


Reporting Relationships

  • I.T. Superintendent


Legislative Requirements

Background Check required

Language Requirements

English

Travel Requirements

Travel not required, only exceptionally

Kinross is a Canadian-based gold mining company with mines and projects in Canada, the United States, Brazil, Chile, Russia, Ghana and Mauritania, employing approximately 9,300 people worldwide. Our core purpose is to lead the world in generating value through responsible mining.