IT Specialist

Reporting to the IT Supervisor, the IT Specialist will primarily be responsible for providing desktop and network support for the end-users at Mount Milligan Mine site. The incumbent in this position will also gain hands on experience working with network and server management.

We are looking for dynamic, pro-active, analytical approached, enthusiastic, innovative, and self-motivated IT Specialist for our Mount Milligan project in BC.

Responsibilities:

• Interact regularly and effectively with ticket submitters and provide on-site/ remote IT support
• Diagnose and resolve or escalate various and diverse computer hardware, software, and/or network problems in accordance with established policies and procedures
• Implementation and maintain all IT Systems to a high-quality standard including -
• Data
• Applications
• Computing Hardware
• Network Infrastructure
• Telecommunications
• Radio Communications
• Support Equipment
• Work to protect data against loss or damage
• Work to secure IT systems against unauthorized use
• Work to protect the security and confidentiality of data
• Minimize system outages and work to improve availability
• Share knowledge of IT Systems through documentation and peer communication.
• Document jobs, work and processes & improve documentation
• Follow documented processes, procedures, company policies & IT Code of Conduct
• Build and maintain and share knowledge of new & changing IT systems
• Attend training courses as may be required
• Offer recommendations and observations for improving IT Services
• Work to deliver IT Plans and Objectives
• Maintain a safe, clean and organized workplace
• Work with tools and equipment in Indoor, Outdoor and Industrial environments
• Be available to work at any BC location where shared IT services are required
• Complete other relevant tasks as required by direction of the IT department management
• Supporting all global and local technology projects

Qualifications:

• Combination of education and certifications
• Minimum 3 years of similar experience in multinational environment,
• Highly comfortable in interacting with others, of varying personalities, in person, on the phone and through using remote tools
• Capable of providing extended hours when required to meet deadlines
• Able to prioritize and work effectively while being adaptable and open to constant priority changes
• Calm and collected disposition in complex high pressure business situations
• Work effectively independently and in a team environment with a positive attitude
• Focus on safety and continuous improvement
• Microsoft certifications or related is considered an asset
• Cloud certifications are considered an asset

• Ability to frequently travel to remote mine sites and a valid Driver's license

ADDITIONAL INFORMATION:

• The role is located at the Mount Milligan Mine, which is approximately 155 kilometers northwest of Prince George, British Columbia.
• The team is of very energetic and dedicated professionals
• Candidates must be able to maintain high levels of performance for extended shifts, up to 12 hours in duration
• Employees accessing the site from outside the region are eligible to receive a tax-free travel allowance commensurate with the distance they are required to travel.
• Mount Milligan promotes a drug and alcohol-free workplace and has adopted a zero-tolerance policy with respect to alcohol or unauthorized drugs on site.

WHAT CAN WE OFFER?

• A challenging and rewarding work atmosphere that prioritizes technical development
• An industry competitive salary that is commensurate with experiences, qualifications, and skills.
• Tax-free travel allowance for those living outside the region.
• Comfortable camp accommodations, each room having a private washroom, TV and WiFi. The camp is complete with a gymnasium and other recreational facilities.
• Extended health, dental and travel benefits, including life insurance.
• Employee and family assistance program.
• Bus transportation from the local communities of Fort St James and Mackenzie, as well as Prince George, Smithers and most communities in between

WORK SCHEDULE:

Work Schedule for this position will be 14 days on, 14 days off, 12 hours per day.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.