IT Specialist

Mount Milligan, BC, Canada
Jun 16, 2022
Jul 16, 2022
Computer etc.
Full Time
Reporting to the IT Supervisor, the IT Specialist will primarily be responsible for providing desktop and network support for the end-users at Mount Milligan Mine site. The incumbent in this position will also gain hands on experience working with network and server management.

We are looking for dynamic, pro-active, analytical approached, enthusiastic, innovative, and self-motivated IT Specialist for our Mount Milligan project in BC.

  • Interact regularly and effectively with ticket submitters and provide on-site/ remote IT support
  • Diagnose and resolve or escalate various and diverse computer hardware, software, and/or network problems in accordance with established policies and procedures
  • Implementation and maintain all IT Systems to a high-quality standard including -
  • Data
  • Applications
  • Computing Hardware
  • Network Infrastructure
  • Telecommunications
  • Radio Communications
  • Support Equipment
  • Work to protect data against loss or damage
  • Work to secure IT systems against unauthorized use
  • Work to protect the security and confidentiality of data
  • Minimize system outages and work to improve availability
  • Share knowledge of IT Systems through documentation and peer communication.
  • Document jobs, work and processes & improve documentation
  • Follow documented processes, procedures, company policies & IT Code of Conduct
  • Build and maintain and share knowledge of new & changing IT systems
  • Attend training courses as may be required
  • Offer recommendations and observations for improving IT Services
  • Work to deliver IT Plans and Objectives
  • Maintain a safe, clean and organized workplace
  • Work with tools and equipment in Indoor, Outdoor and Industrial environments
  • Be available to work at any BC location where shared IT services are required
  • Complete other relevant tasks as required by direction of the IT department management
  • Supporting all global and local technology projects

  • Combination of education and certifications
  • Minimum 3 years of similar experience in multinational environment,
  • Highly comfortable in interacting with others, of varying personalities, in person, on the phone and through using remote tools
  • Capable of providing extended hours when required to meet deadlines
  • Able to prioritize and work effectively while being adaptable and open to constant priority changes
  • Calm and collected disposition in complex high pressure business situations
  • Work effectively independently and in a team environment with a positive attitude
  • Focus on safety and continuous improvement
  • Microsoft certifications or related is considered an asset
  • Cloud certifications are considered an asset
  • Ability to frequently travel to remote mine sites and a valid Driver's license

  • The role is located at the Mount Milligan Mine, which is approximately 155 kilometers northwest of Prince George, British Columbia.
  • The team is of very energetic and dedicated professionals
  • Candidates must be able to maintain high levels of performance for extended shifts, up to 12 hours in duration
  • Employees accessing the site from outside the region are eligible to receive a tax-free travel allowance commensurate with the distance they are required to travel.
  • Mount Milligan promotes a drug and alcohol-free workplace and has adopted a zero-tolerance policy with respect to alcohol or unauthorized drugs on site.

  • A challenging and rewarding work atmosphere that prioritizes technical development
  • An industry competitive salary that is commensurate with experiences, qualifications, and skills.
  • Tax-free travel allowance for those living outside the region.
  • Comfortable camp accommodations, each room having a private washroom, TV and WiFi. The camp is complete with a gymnasium and other recreational facilities.
  • Extended health, dental and travel benefits, including life insurance.
  • Employee and family assistance program.
  • Bus transportation from the local communities of Fort St James and Mackenzie, as well as Prince George, Smithers and most communities in between


Work Schedule for this position will be 14 days on, 14 days off, 12 hours per day.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.