IT Specialist

Mount Milligan, BC, Canada
Competitive
Jun 16, 2022
Jul 16, 2022
2022-2106
Computer etc.
Permanent
Full Time
English
Reporting to the IT Supervisor, the IT Specialist will primarily be responsible for providing desktop and network support for the end-users at Mount Milligan Mine site. The incumbent in this position will also gain hands on experience working with network and server management.

We are looking for dynamic, pro-active, analytical approached, enthusiastic, innovative, and self-motivated IT Specialist for our Mount Milligan project in BC.

Responsibilities:
  • Interact regularly and effectively with ticket submitters and provide on-site/ remote IT support
  • Diagnose and resolve or escalate various and diverse computer hardware, software, and/or network problems in accordance with established policies and procedures
  • Implementation and maintain all IT Systems to a high-quality standard including -
  • Data
  • Applications
  • Computing Hardware
  • Network Infrastructure
  • Telecommunications
  • Radio Communications
  • Support Equipment
  • Work to protect data against loss or damage
  • Work to secure IT systems against unauthorized use
  • Work to protect the security and confidentiality of data
  • Minimize system outages and work to improve availability
  • Share knowledge of IT Systems through documentation and peer communication.
  • Document jobs, work and processes & improve documentation
  • Follow documented processes, procedures, company policies & IT Code of Conduct
  • Build and maintain and share knowledge of new & changing IT systems
  • Attend training courses as may be required
  • Offer recommendations and observations for improving IT Services
  • Work to deliver IT Plans and Objectives
  • Maintain a safe, clean and organized workplace
  • Work with tools and equipment in Indoor, Outdoor and Industrial environments
  • Be available to work at any BC location where shared IT services are required
  • Complete other relevant tasks as required by direction of the IT department management
  • Supporting all global and local technology projects

Qualifications:
  • Combination of education and certifications
  • Minimum 3 years of similar experience in multinational environment,
  • Highly comfortable in interacting with others, of varying personalities, in person, on the phone and through using remote tools
  • Capable of providing extended hours when required to meet deadlines
  • Able to prioritize and work effectively while being adaptable and open to constant priority changes
  • Calm and collected disposition in complex high pressure business situations
  • Work effectively independently and in a team environment with a positive attitude
  • Focus on safety and continuous improvement
  • Microsoft certifications or related is considered an asset
  • Cloud certifications are considered an asset
  • Ability to frequently travel to remote mine sites and a valid Driver's license

ADDITIONAL INFORMATION:
  • The role is located at the Mount Milligan Mine, which is approximately 155 kilometers northwest of Prince George, British Columbia.
  • The team is of very energetic and dedicated professionals
  • Candidates must be able to maintain high levels of performance for extended shifts, up to 12 hours in duration
  • Employees accessing the site from outside the region are eligible to receive a tax-free travel allowance commensurate with the distance they are required to travel.
  • Mount Milligan promotes a drug and alcohol-free workplace and has adopted a zero-tolerance policy with respect to alcohol or unauthorized drugs on site.

WHAT CAN WE OFFER?
  • A challenging and rewarding work atmosphere that prioritizes technical development
  • An industry competitive salary that is commensurate with experiences, qualifications, and skills.
  • Tax-free travel allowance for those living outside the region.
  • Comfortable camp accommodations, each room having a private washroom, TV and WiFi. The camp is complete with a gymnasium and other recreational facilities.
  • Extended health, dental and travel benefits, including life insurance.
  • Employee and family assistance program.
  • Bus transportation from the local communities of Fort St James and Mackenzie, as well as Prince George, Smithers and most communities in between

WORK SCHEDULE:

Work Schedule for this position will be 14 days on, 14 days off, 12 hours per day.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.